The Wheel of Fortune is an exciting, time-limited event in Wings of Heroes where every spin offers a chance to win fantastic rewards, including valuable resources and rare items! You have one spin guaranteed, and then you can use Gold to spin as many times as you want. Each segment of the wheel contains a different reward.
Are all rewards guaranteed?
No, the Wheel of Fortune operates on a chance-based system. Every spin provides a chance to win any of the rewards displayed on the wheel. While some rewards are more common, the top-tier prizes (like the Jackpot) are rarer and not guaranteed on every spin.
What kind of rewards can I get?
Rewards can vary with each event, but commonly include:
- Gold: The game's premium currency
- Tokens: Used for plane upgrades and other high-value items.
- Plane Parts & Blueprints: To help you upgrade or unlock new aircraft.
- Power-ups: In-battle advantages.
- Chests: Containing various items and resources.
Why didn't my spin count, or why didn't I get a specific prize?
If you feel a spin didn't count or you didn't receive an expected prize:
- Chance system: Remember that most prizes (including jackpots) are not guaranteed on every spin.
- Connection issues: Brief connection drops can sometimes interfere with prize delivery. If this happens, try restarting your game.
- Display delay: Rewards might sometimes take a moment to appear in your inventory.
- Event caps: Some events might have daily or overall limits on certain reward types.
If you believe a confirmed spin truly didn't grant any reward, please contact our support team with your Player ID and the approximate date and time of the spin.
How do I report an issue with the Wheel?
If you encounter any issues with the Wheel of Fortune (e.g., ads getting stuck, spins not counting, prizes not appearing in your inventory), please contact our support team from within the game. Provide the date and approximate time of the incident, and any screenshots or screen recordings if possible. Visual evidence greatly helps our investigation!