Why can't I pay with Google Play Cards?

Google Play Cards can be used directly in the game; they cannot be used in the TSG.STORE.

I would like to use a different payment method.

Payments are processed through Xsolla or AppCharge. If your preferred payment method is not available, please contact our Help Center or you...

My payment was rejected. What should I do?

First, contact your payment provider to resolve the issue.If that doesn’t help, reach out to your Account Manager or use the in-game Help Ce...

In which countries is it not possible to use the TSG.STORE?

Currently, it’s not possible to use the TSG.STORE from China, North Korea, Russia, and Belarus.

I bought something, but it didn’t show up in my game.

Please contact your Account Manager or use the in-game Help Center.Make sure to include your transaction ID – it helps us solve the issue fa...

I bought something, but I was charged twice.

Please contact your Account Manager or use the in-game Help Center.Make sure to include your transaction ID – it helps us solve the issue fa...

I only see offers in a foreign currency.

The currency depends on the country of registration. However, some payment methods let you change the currency during checkout.