How do I log in for the first time?

Please register your account before using the TSG.STORE for the first time. Make sure you register using a working email address to ensure y...

The TSG.STORE page does not open.

Try using a different browser. Simply copy the link and paste it into another browser.

The link to the TSG.STORE doesn't seem to be working.

Firstly, try restarting the game. If this doesn't help, please reach out to us through the game by clicking [FC] Settings → Help Center → Ch...

I'm unable to log in to the TSG.STORE.

1. Make sure the email address and password you're using to log in are correct.2. Reset your password. 3. If this doesn't help, please reach...

What should I do if I see a message that says I need to accept cookies?

If you see such a message, please enable cookies or try a different web browser.

I can't remember my password, and I'm unable to reset it.

You can only reset your password using the email address you provided during registration. If you're certain that you're using the same emai...

The TSG.STORE is displayed in a foreign language.

To change the language, click the language menu in the top-right corner and select your language from the list.

How can I contact you?

The best option is to write to us from within the game. After logging in, go to:[FC] Settings → Help Center → Chat with us.[HC] Settings → G...