• First, check if the money was charged to your account.
  Make sure the payment was successfully processed.
• If the money was charged – contact us:
  • Please send us the receipt or payment confirmation.
  • Also include details about what you purchased, such as: the name of the bundle, currency, or item.
• Can’t find the receipt? Contact your payment provider.

ℹ️ If you're certain the money was charged but you didn’t receive a receipt, please reach out directly to your payment provider (e.g., Google, Apple, PayPal).
Only they have the tools needed to investigate and resolve payment issues.