• Wait a bit – sometimes it takes time.

    • Purchases on Android may take up to 24 hours to be processed.

    • Please restart the game and check if the purchased items have been added.

  • Still no items after 24 hours?

    • No worries – we’re here to help!

    • You can rate this article as not helpful below or send us a request via the contact form.

  • To speed up support, please include:

    • Your Player UID (you’ll find it in the game settings – feel free to send us a screenshot).

    • The GPA number of your transaction (you’ll find it on your Google Play receipt or at payments.google.com).