I have not received my purchased items/currencies - lets-fish.com platform

First, please make sure that money has been debited from your account.If money has been debited from your account then please create a reque...

I have not received my purchased items/currencies - partner platform (FB, VK, SG etc.)

First, please make sure that money has been debited from your account.If money has been debited from your account then please create a reque...

I didn't receive my purchase (Android)

If you've made a purchase on Android device and have not received the purchased items, don't worry. Sometimes it may take up to 24 hours to ...

I didn't receive my purchase (iOS)

transaction. Please try restarting the game application and see if purchased items have been added to your account.If after 24 hours you sti...

How to receive a refund?

Please be advised that all in-game purchases are final and it is not possible to receive a refund for items already added to your account.Ho...