The best way to contact us about a TSG.STORE issue is to write to us from within the game. After logging into the game, select SettingsGeneralContact us. This will allow us to see your Player ID and account history, and ensure that nobody is impersonating you. It's the fastest and safest way to get a response from us.

Also take a look at our TSG.STORE FAQ – you may find the answer to your question there.

If you want to write to us about any other issue, please use our contact form.