Please note that all in-game purchases are final. Once an item has been successfully added to your account, it is not possible to receive a refund through our support team.
🧾 Want to request a refund?
You may still contact your payment provider directly to request a refund. Please follow the appropriate method based on your platform:
Android (Google Play):
Contact Google via the Google Play refund form.iOS (Apple):
Submit a refund request through Apple’s Report a Problem website.
📌 All refund requests are reviewed and processed according to Google’s or Apple’s own refund policies, over which we have no influence.