I didn't receive my purchase (Android)

If you've made a purchase on Android device and have not received the purchased items, don't worry. Sometimes it may take up to 24...

I didn't receive my purchase (iOS)

If you've made a purchase on Android device and have not received the purchased items, don't worry. Sometimes it may take up to 24 hours to ...

How to receive a refund?

Please be advised that all in-game purchases are final and it is not possible to receive a refund for items already added to your account.Ho...

How can I disable or enable in-app purchases? (Android)

You can use Google's password protection to help prevent accidental or unwanted purchases. For more information on how to set up password pr...

How can I disable or enable in-app purchases? (iOS)

For more information on how to enable/disable In-App purchases please visit the Apple support page - https://support.apple.com/

How can I view purchase history? (Android)

Every time you make a purchase through Google Play you will automatically be sent an email receipt to your Google Play email address. Please...

How can I view purchase history? (iOS)

Every time you make a purchase through iTunes you will automatically be sent an email receipt to an email address tied to your Apple ID. Ple...

I didn't receive my purchase (Facebook)

If you've made a purchase on Facebook (Gameroom) platform and have not received the purchased items, don't worry. Sometimes it may take up t...

I didn't receive my pruchase (Wild Hunt web page)

If you've made a purchase on https://play.thewildhuntgame.com/ and have not received the purchased items, don't worry. Sometimes it may take...

What are available payment methods? (Android)

Purchases made in our games are processed by Google. The available payment methods vary by country, but the following payment methods are co...

What are available payment methods? (iOS)

Purchases made on an Apple device in our games are processed by iTunes. The available payment methods vary by country, but the following pay...