If you need to resolve anything Wings of Heroes-related, contact us directly!
To do that, open the in-game drop-down menu (top-right corner of the main screen) and go to Settings:

Settings ➜ Account ➜ Support

First, you’ll be connected to our virtual guide – let them know what’s on your mind. Then, select the category that best describes your issue and follow the steps. The virtual guide will ask a few questions and might solve the problem right away! If not, your ticket will be forwarded to the Wings of Heroes Support Team, who will get back to you as soon as possible.