How can I disable or enable in-app purchases? (Android)

In-app purchases cannot be turned off completely, but to protect yourself from unwanted transactions, you can use the in-app authentication ...

How can I disable or enable in-app purchases? (iOS)

To prevent unauthorized in-app purchases, we encourage you to enable "Screen Time" – this way you can block certain types of purchases or se...

What are the accepted payment methods? (iOS)

The available payment methods on the App Store platform depend on the device model used and the region from which the purchase is being made...

What are the accepted payment methods? (Android)

The available payment methods on the Google Play platform depend on the device model used and the region from which the purchase is being ma...

How can I view my purchase history? (iOS)

On your iPhone/iPad mobile device, your transaction history is in Settings – when you open the app, tap on your name, then tap on Media and ...

How can I view my purchase history? (Android)

Regardless of the payment method you choose when making a purchase, in order to check your in-app transaction history, go directly to the Pl...

I have not received my purchase (Android)

Items are added to your account after payment has been credited, which can take up to 24 hours. Please make sure your account has been charg...

I have not received my purchase (iOS)

Items are added to your account after payment has been credited, which can take up to 24 hours. Please make sure your account has been charg...

How can I get a refund?

Once a payment has been added to your account, according to our terms and conditions, receiving a refund for purchased items is no longer po...

Where can I find my transaction ID number? (Android)

You will find the transaction number on the receipt issued by Google. To find it, go to your email inbox or check your Google Payments accou...

Difference in price and content of items in the store.

There are several external factors that impact the prices you see in the store. Among others are the platform you are using (Google Play/ iT...

Coupons in Fishing Clash! Your best way to save money

Anglers are known for their patience, dedication, and skill: abilities necessary to fight the mighty waters and emerge victorious against a ...

What are Chained Offers?

Good things take time, and excellence requires dedication. Step after step, drop after drop, and just like that, great things are brought to...

TSG.STORE – FAQ

If you need any help regarding the TSG.STORE, please be sure to visit the FAQ available below: TSG.STORE – Frequently Asked Questions

How to contact us about the TSG.STORE

The best way to contact us about a TSG.STORE issue is to write to us from within the game. After logging into the game, select Settings → He...

Pearls

Pearls are one of the available currencies in Fishing Clash, but they're no ordinary currency!You can get Pearls from packs, achievements, a...

Coins

Coins are one of the currencies available in Fishing Clash. You need them to upgrade Lures and progress in the game. You may also use Coins ...

VIP Status

If you are interested in joining the ranks of our VIPs, or you already belong to them, and you want to learn more about the benefits of VIP ...

What are Fish Bucks?

Want to get 35% more value for your money and buy any item in the game with just one click? Go to the TSG.STORE and buy some Fish Bucks!&nbs...

What is the Fishing Club Membership?

Welcome, Anglers! Or rather, future Fishing Club Members! Fishing Clash is always on the lookout for various ways of assisting our Anglers i...

What are supercharge vouchers?

Supercharge is well-known to anyone playing Fishing Clash. It has certainly helped us break a few records! Sometimes, however, there are no ...

What are license vouchers?

Every one of us has probably found ourselves in a situation at some point where, despite repeated attempts, we've missed the bonus of our dr...